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Hongdu Imp Payment terms, Shipping Policies and Disclaimers

Payment terms

We accept the Paypal payment and Bank T/T transferring, as well as L/C.

Our Paypal account:    hongdougz@hotmail.com

T/T bank account:

Bank name:        BANK OF CHINAHONGKONG BRANCH

BANK ADD   SHOP 225/2/F PING TIN SHOPPING CENTRE LANTIN KOW LOON

Benificiary Name:PO WAN TATHONG KONGTRADING CO.

AC No.:             01267092011550

Swift Code:       BKCHHKHHXXX

BENEFICIARY: PO WAN TAT(HONG KONG) TRADING CO.                       

 

 

Delivery Time

Most orders are shipped within 1-2 business days from the date the order was placed.

In these particular instances, shipping charges are based on the total weight and size of your order and you will only be charged one low delivery price.

 

Custom products or specialty items that are made to order may also require additional lead time for delivery depending on the production schedule and location.

 

Please verify your shipping address and phone number before you submit your order to ensure the quickest possible delivery.

 

Pricing

Some shipping quotes given online are not necessarily accurate and may need to be recalculated manually.

 

In the event of any additional shipping charges or alterations to your shipping total, we will attempt to contact you and your order will be held pending your approval of any changes.

 

Shipping Methods

For most orders, we ship using UPS, FEDEX and USPS or Ship cargo through overseas.

Express service, ship by UPS, FEDEX, UPS, TNT and EMS, door to door delivery, takes about 3-7 working days.

Air forwarding, ship by plane, airport pick-up by customers, takes about 3-7 working days.

Post mailing service, ship by Post office, door to door delivery, takes about 20-40 working days.

◆ Ship Cargo service, ship by Cargo forwarder, delivery time and arrival depends on the order you place and container you book.

 

 

IMPORTANT NOTE: If you are not at home or pick up the goods by yourself at the agreed time of delivery, you may be charged a re-delivery fee equal to your shipping charge or suffer any lost.

 

Warranty Policy

We guarantees the workmanship of the products sold for a period of 30 days from date of receipt. If you have received a defective product, please review the manufacturer information included with your new product.  

Return Policy

gladly accepts returns on all new merchandise.

 

Note that all returns are subject to a 15% restocking fee. Please try to include all original packaging, manuals, and ancillary materials in order to avoid being penalized.

 

Reimbursement eligibility for returns is as follows:

 

Within 30 days of invoice date: full refund, less any restocking fees
After 30 days of invoice date: store credit only, less any restocking fees
After 90 days of invoice date: no refunds or returns after 90 days
Refunds will be given on parts only and excludes labor or installation charges, shipping, or any other charges. All parts must be returned in the original package, cannot be damaged or installed, and must be in original condition. All returned parts must be sent freight prepaid and are subject to a re-boxing fee.

 

Certain parts are not returnable, including but not limited to wheels and tires that have been mounted and/or installed, electrical items, and closeouts.

 

Return Procedure

For all returns, please call +86 20 37228525 or +86 20 37228516. Provide a specific reason for your return.

 

When packaging your parts for shipping, write the cause on the outside packaging in large, easily visible letters, and include a copy of the original invoice in the package.

 

We strongly recommend packing any parts with fragile components with sufficient padding. Note that we are not responsible for products being returned to us that are damaged mid-shipment.

 

 

Contact

If you wish to contact us with any further questions, comments, or concerns, please visit our contact page.

Check Out Online or Call 86-020-37228525*
International, air freight shipping or ship cargo is handled by FEDEX, UPS, DHL, TNT and sea forwarders which serve 100+ countries with fast, affordable shipping. Custom shipping quotes are also available by phone.
*Phone Hours (PT): Mon. – Fri. 9 a.m. – 6 p.m. Sat. 9 a.m. – 5 p.m.